Human Resource Management - Best Practices at the FedEx Corporation |
ICMR HOME | Case Studies Collection Please note: This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source. |
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Introduction Contd...
Complimenting FedEx for its HR policies, Work Force magazine wrote, "FedEx is an example of an organization that has created an effective HR strategy that supports productivity and profitability. The corporation's philosophy is that employees should be doing the kind of work they want to do." 3
FedEx had suffered losses during the initial years of operations, but by 1976 it had started generating profits. In the same year, FedEx built a massive hub at Memphis, which eventually became the base of FedEx's operations across the world. FedEx's net income of $3.5 mn in fiscal 1976 increased to $8.1 mn in 1977...
3] As quoted in the article, "HR's Push For
Productivity," posted on www.workforce.com, September 3, 2002. |
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